Patient reviews
Turn your happy patients into ambassadors
Automatically collect patient feedback after each clinic visit. Increase the number of reviews on Google, Trustpilot or Facebook.
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How it works, fully automatically
01
Patient leaves the clinic
Receipt or invoice is registered in the journal system. No-shows are automatically filtered out.
02
Automatic feedback request
Adent sends a personal SMS or email with the treating dentist's name as the sender.
03
Patient gives feedback
A quick rating on a scale of 1-5. Takes under 10 seconds, easy and effortless.
Choose your platform
The clinic chooses which platform reviews are sent to.
Google Reviews
Increases visibility in local search results and Google Maps. The most important platform for new patients.
Trustpilot
High credibility and independence. Reviews on Trustpilot are perceived as particularly authentic.
Facebook
Personal recommendations in the local area. Strong for clinics with an active Facebook presence.
Data and insights
Adent gives you a complete overview of patient satisfaction, at clinic and dentist level.
Fully automatic
Based on receipt/invoice in the journal system. No-shows and previously contacted patients are filtered out.
Personal sender
The treating dentist's name is registered automatically. The feedback request feels personal and relevant to the patient.
No spam
Maximum one request per patient per year. The clinic sets the frequency and time window for sending.
Breakdown by dentist
View feedback per clinic and dentist. Analysis by treatment type and service group provides actionable insights.
Works automatically with:
